High-risk customers

[ { "value": "High-risk customers in the casino industry typically refer to individuals who exhibit behaviors or financial patterns that suggest a greater likelihood of problem gambling or financial instability. This segment of customers often engages in high-stakes betting and exhibits volatile spending habits, making them a focal point for responsible gambling initiatives. Casinos implement stringent monitoring and intervention strategies to safeguard the well-being of high-risk customers, ensuring that their gaming activities remain within safe boundaries. Identifying and supporting high-risk customers is crucial to maintaining a responsible and ethical gaming environment, promoting long-term customer trust and loyalty, and adhering to regulatory compliance. } ]